Frequently Asked Questions (FAQs)

Q: Where do you ship?
A: We ship worldwide. Australia, Canada, and the US use express domestic shipping. All other regions are considered international.

Q: How long will my order take to arrive?
A: Domestic orders (Australia, Canada, US) arrive in 3–5 business days. International orders take 7–21 business days.

Q: Do you accept returns?
A: Yes. Returns are accepted within 28 days of delivery. Items must be unused and in original condition. Free return shipping is provided.

Q: How do I contact customer service?
A: Email us at support@ethoswatch.store. We typically respond within 24–48 hours.

Q: Are your watches water-resistant?
A: Most models are water-resistant. Please refer to individual product descriptions for specific ratings.